Remote Tools and Software

Tools and software for working remotely or hybrid. View all Tools and Services for more.

Students and teacher learning online

Staying Connected with Remote and Hybrid Work

In addition to the options for using Microsoft 365 applications, the university's virtual private network (VPN), or a remote desktop and applications, there are many collaborative productivity tools to allow you to work with colleagues, teachers and fellow students. These tools allow you to have virtual meetings, online chats, soft phones, and connect remotely to your files and campus resources. Take a look at some of these options and please contact the OIT Service Desk if you need additional assistance getting started.

Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.

Welcome to Microsoft Teams

Microsoft Teams is a chat-centered workspace in  Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.

Be sure you have Duo to provide Multi-Factor Authentication (MFA) with Microsoft 365 applications - including Teams - when on-campus or off-campus. ISS recommends using the Microsoft Teams desktop or mobile device application for access to all your Teams from your phone or other mobile device so that you only need to authenticate about every 90 days.

Visit Microsoft's webpage to learn more. 

Microsoft Teams live events are enabled for all university staff, faculty and students. Live events provide similar functionality to a Zoom Webinar and does not require any additional cost to use. Click on the Calendar in Teams and click on the down arrow next to New meeting to view the Live event option. Additional information is available below in the Getting Started Using Microsoft Teams Live Events section below. 

 

Get started using Microsoft Teams

Visit our Service Portal Knowledge Base for an article with helpful tips for setting up Teams, training resources, and adding pronouns. Sign-on required to access.

 

HIPAA Compliance for Teams

While Teams is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).

HIPAA compliance depends on all of us. Learn more about HIPAA Compliance for Teams (sign-on required).

If you have any questions regarding this service, please review our service catalog for support or contact the Service Desk at 303.724.4357.

Training Resources

Getting Started

Using Microsoft Teams Live Events

Microsoft Teams Live Events are an extension of Teams meetings that enable you to schedule and produce events that stream to large online audiences

View Microsoft's live events training material: 

To get started:

  1. Schedule a live event
  2. Invite attendees
  3. Produce your live event
  4. Present in a live event in Microsoft Teams
  5. Manage the recording and reports

Add Pronouns to Teams

How to add your pronouns to your profile card:

Anyone with a @ucdenver.edu and/or @cuanschutz.edu email address will be able to see your pronouns in Teams and in Outlook. For a video walkthrough, please visit this Microsoft Teams Pronouns Guide.  

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share and sync your work files.
See full details OneDrive for Business Login

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Omnissa Horizon for remote access.
See full details

Telephone Setup and Support

Category: Billing OIT - Categories OIT - Type of software Phones Productivity and Business Audience: Faculty Staff Cost: See extended details for rates
This service request is to install/activate, make changes, or deactivate an office/desktop telephone connection at a designated location. Typical use of this service is to support an office phone, or multiple office phones, connection.
See full details Request Service

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