ISS Newsroom

Jul 17, 2026

Introducing the new CU Support Agent conversational AI in the Service Portal! This agent makes it easier to find and use technology services and resources within the portal. This is an important step toward making campus support faster, easier and more intuitive.

Oct 28, 2025

Cybercriminals may make repeated MFA requests, sometimes with many requests in a very short period of time, which is known as an MFA (Duo) Fatigue Attack.  The malicious actor is hoping you will hit “Approve” just to make the alerts go away. Don’t fall for this tactic, never hit “Approve” unless it’s you; call the Service Desk for immediate help if you experience this. 

Sep 15, 2025

ISS and Denver OIT have partnered with Environmental Health and Safety (EHS) to put on a free, one-day event on each campus for university faculty and staff to drop off old university electronics for secure recycling.